APDIP e-Note 21 on Identifying 'Killer' e-Governance Applications for Telecentres
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Killer e-governance applications are applications and/or use of the telecentres that create a significant impact on a community, and are likely to have similar benefits when replicated in other similar communities.
This APDIP e-Note describes a methodology to identify ‘killer’ applications and models of e-governance that may be suitable for deployment and wide-scale replication in telecentres throughout the Philippines. The same methodology can be used to guide other telecentres around the world.
The Philippine Government, through the Commission on Information and Communications Technology (CICT) set up telecentres throughout the country as part of the Community e-Center (CeC) Program, to provide the general public with meaningful and affordable access to information and communications technology (ICT). The Philippine Government, particularly Local Government Units (LGUs), have utilized the CeC model to offer various e-governance services.
CICT recognizes that by using the right applications, services and models, CeCs can improve accountability and effectiveness of government services and operations, enhance government service delivery for industry and businesses, and more importantly, modernize and ensure the efficient delivery of services to citizens. As a result, CICT sought effective ways of attracting citizens (including the rural and urban poor) to the CeCs, and a framework for identifying killer applications that can be offered by CeCs, contributing to their sustainability, as well as to good governance in the Philippines.
Whether the killer applications come from: (a) above as government pushes applications and models through the CeCs; or (b) below as innovations and best practices that emerge from the experience of the communities themselves, their suitability for deployment can be assessed based on their ability to promote citizen empowerment; citizen participation; government accountability and transparency; and government efficiency and effectiveness.
This APDIP e-Note is based on a paper written by Gigo Alampay and Joel Umali entitled, High Impact, Pro-Poor e-Governance Applications: Identifying Killer Applications and Best Practice Models of e-Governance through Community e-Centers in the Philippines.
Identifying killer or high-impact e-governance applications is one of the seven building blocks of pro-poor e-governance - making services work better for the rural poor in the Asia-Pacific region. More information on the seven building blocks of pro-poor e-governance can be found in APDIP e-Note 11.
APDIP e-Notes are brief snapshots that present analyses of specific issues related to ICT for sustainable human development in the Asia- Pacific region. This online series introduces readers to the who, what, where, why and how of a wide range of current issues related to ICT such as Internet governance, ICT and poverty reduction, e- governance, free and open source software, and many others.
Related Links
APDIP e-Note 21 - Identifying 'Killer' e-Governance Applications for Telecentres: Lessons from the Philippines [PDF, 195kB]
APDIP e-Note 19 - Telecentre Technology: The application of free and open source software, Fouad Riaz Bajwa, 2007 [PDF, 145kB]
APDIP e-Note 15 - Telecentre sustainability: Financing ICTs for the poor, Roger Harris, 2007 [PDF, 120kB]
APDIP e-Note 14 - Telecentre 2.0: Beyond piloting telecentres, Roger Harris, 2007 [PDF, 120kB]
APDIP e-Note 11 - Pro-Poor Public Service Delivery with ICTs: Making local e-governance work towards achieving the Millennium Development Goals [PDF, 104kB]
Last modified 2007-11-24 12:08 PM
