Public feedback mechanisms (PFMs) are an important subset of two-way interactions in e-Government initiatives because they help ensure transparency and accountability. With examples from the Republic of Korea and Singapore, this APDIP e-Note explores what are PFMs, how they are implemented, and what are the benefits and challenges of implementing PFMs.

APDIP e-Notes are brief documents that present analyses of specific issues related to information and communication technologies (ICTs) for sustainable human development in the Asia-Pacific region. This series introduces readers to the who, what, where, why and how of a wide range of current issues related to ICTs such as e-governance, free and open source software, ICTs and poverty alleviation, Internet governance and many others.