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The Keys to the Back Office: Building a legal and policy framework to attract IT-enabled outsourcing

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A 20 page May 2002 paper produced by the Global Internet Policy Initiative outlining the elements of the ideal legal framework for ITenabled outsourcing. Section 1 has defined IT-enabled outsourcing and described in broad terms the factors that motivate firms to use it. Section 2 analyzes firms that are engaged in IT-enabled outsourcing to determine their legal needs. Section 3 analyzes the legal frameworks in several countries that have taken steps to develop an IT-enabled outsourcing economy. Section 4 presents a three-tiered legal framework that should help any country interested in attracting IT-enabled outsourcing.


Last modified 2007-01-22 03:18 PM
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